Ratings older than 1 year are not included in the average rating.
Ordered an item from Richersounds. Unfortunately despite there being stock online I received a phone call to say there was no stock. They offered me next higher up model for the same price... who does this? Amazing store with great staff. I just wish they still had a physical shop in Dublin.
Excellent company, friendly and attentive when I called. Was even able to ship an item not available for shipping on request, and their emails kept me up to date on every step in the process. Not to mention I got a great price. Highly recommended.