After reading some good reviews online I decided to take a risk and I ordered 1000 EUR worth of kitchen appliances from buyitdirect.ie on 10th July 2019. 2 weeks later I checked status of my order online and the items were still awaiting despatch. I sent a message asking for update and I was told that my items will be delivered before 31st of July. On 2nd of August I decided to call again and they apologized saying that I will get update within 48 hours and items will be send shortly. 4 days later I called again looking for update and I was told items are in stock but not sent yet and I may get my items in 14 days. I decided to cancel my order. On the positive side, I promptly got a full refund and I got an email apologizing for the mess.